Mahendra Official Call Record

Needs your attention

Deletion sweep

Phone approvals

A phone records nothing until it is approved here. Read the code off the staff member's screen and check the name, the number and the handset.

Code	Asked by	Official number	Handset	Generated	HR check	Decision

Date Direction Recording On hold Search a number

Time	Staff	Other party	Dir	Length	Recording	Deletes

Staff & phones

Staff	Official number	Handset	Calls / recordings (7d)	Last seen	Verdict

Install on a phone

Scan this with the phone's camera. It opens the install page, which carries the app and the two settings people always miss. Installing over an older copy keeps that phone's registration.

Or type this into the phone's browser:

Add one phone to the list

For a pilot, or a new joiner. A number has to be on this list before that phone can even ask for a request code.

Employee code Name Company Department Official number

The whole list from HR

A CSV from HR with the columns emp_code, name, company, department, official_number. A number that is not on this list can never be approved.

Evidence cases

Case	Staff	Other party	Call	Reason	Raised

The recording announcement

Spoken to the other party at the start of every call, and shown to the staff member when they register. Emptying it switches recording off; it never makes a recording silent.

Retention

Keep recordings for (days) A phone is "not covering us" after (hours) Request code expires in (minutes) Staff may replay their own calls for (days)

Who can do what

My password

Change the one that was generated when the system was installed. Changing it signs out every other session of yours.

Current password New password (8 or more)

Consent register

Audit log

Every playback, download, approval and sweep. It cannot be edited or cleared from this portal - it is what answers for a recording if it is ever challenged.

When	Who	Action	Detail	From

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